At Happy Tod, we are committed to delivering your baby clothing and accessories safely and on time. This Shipping & Delivery Policy outlines the terms related to order processing, shipping timelines, and delivery procedures.

1. Business Information

Business Name: DV Creations – Happy Tod
Website: www.happytod.in
Email: happytod916@gmail.com
Phone: +91 98863 92916

Registered Address:
GF No - 03, Akshaya Building, #3041, 14th Cross, 7th Main Road, K.R. Road Cross, Bengaluru - 560070

2. Order Processing Time

Orders are generally processed within:

1–3 business days after successful payment confirmation

Processing may take longer during:

Festivals
Public holidays
Sale periods
High order volumes

Customers will receive order confirmation and shipping updates via email or SMS.

3. Shipping Coverage

Happy Tod currently ships across India.

Shipping availability may vary for certain remote or restricted locations depending on courier service coverage.

4. Estimated Delivery Timeline

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Areas: 7–12 business days

Delivery timelines are estimates only and may vary due to external factors.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Happy Tod may offer:

Free shipping on selected orders
Promotional shipping offers from time to time

6. Order Tracking

Once your order is shipped:

Tracking details will be shared through email or SMS
Customers can track shipment status through the courier partner

7. Delivery Delays

Delivery may be delayed due to:

Weather conditions
Natural disasters
Transportation issues
Government restrictions
Courier partner delays
Incorrect shipping information provided by customers

Happy Tod is not liable for delays caused by third-party courier services or circumstances beyond our control.

8. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If incorrect or incomplete address details are provided:

Delivery delays may occur
Additional shipping charges may apply for reshipment
Orders may be cancelled or returned

9. Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery fails due to:

Customer unavailability
Incorrect contact details
Address issues

the order may be returned to us.

Reshipping charges may apply for re-delivery requests.

10. Damaged Packages

If the package appears damaged during delivery:

Customers are advised to record an unboxing video
Contact us immediately within 48 hours
Share photos/videos for investigation

We will review the issue and provide suitable assistance.

11. International Shipping

Currently, Happy Tod may not offer international shipping unless specifically mentioned on the website.

For international shipping inquiries, customers may contact our support team.

12. Changes to Shipping Policy

Happy Tod reserves the right to modify this Shipping & Delivery Policy at any time without prior notice.

Updated policies will be posted on this page.

13. Contact Information

For shipping or delivery-related support, please contact:

DV Creations – Happy Tod
Website: www.happytod.in
Email: happytod916@gmail.com
Phone: +91 98863 92916