Refund & Return Policy

At Happy Tod, customer satisfaction is important to us. We aim to provide high-quality baby clothing and accessories made with care and comfort in mind.

Please read our Refund & Return Policy carefully before making a purchase.

1. Business Information

Business Name: DV Creations – Happy Tod
Website: www.happytod.in
Email: happytod916@gmail.com
Phone: +91 98863 92916

Registered Address:
GF No - 03, Akshaya Building, #3041, 14th Cross, 7th Main Road, K.R. Road Cross, Bengaluru - 560070

2. Return Eligibility

Customers may request a return if:

  • The product received is damaged
  • The wrong product was delivered
  • The product has a manufacturing defect

To be eligible for a return:

  • The request must be made within 7 days of delivery
  • The product must be unused, unwashed, and in original condition
  • Original tags, packaging, and invoice must be available

3. Non-Returnable Items

For hygiene and safety reasons, certain baby products may not be eligible for return once opened or used.

Products will not be eligible for return if:

  • The product has been used or washed
  • The tags or packaging are missing
  • The return request is made after the allowed timeframe
  • The product was purchased during clearance or special sale offers unless damaged

4. Return Process

To request a return:

  1. Contact us via email or phone
  2. Share your order number and product images
  3. Our team will review the request
  4. Approved returns will receive return instructions

Email: happytod916@gmail.com
Phone: +91 98863 92916

5. Refund Policy

Refunds will be processed only after the returned product passes quality inspection.

Approved refunds will be processed:

  • To the original payment method
  • Within 7–10 business days after approval

Please note:

  • Shipping charges are non-refundable unless the error was from our side
  • Processing time may vary depending on banks or payment providers

6. Exchange Policy

Customers may request an exchange subject to product availability.

Exchange requests may be accepted for:

  • Size issues
  • Damaged items
  • Incorrect products received

Exchange approval will be at the discretion of Happy Tod.

7. Damaged or Incorrect Products

If you receive a damaged or incorrect product:

  • Contact us within 48 hours of delivery
  • Share clear images/videos of the product and packaging

Our team will investigate and provide a suitable resolution.

8. Cancellation & Refund Exceptions

Refunds may not be applicable in cases such as:

  • Incorrect shipping address provided by the customer
  • Failed delivery attempts by courier due to customer unavailability
  • Minor color variations caused by display settings

9. Changes to Policy

Happy Tod reserves the right to modify this Refund & Return Policy at any time without prior notice.

Updated policies will be published on this page.

10. Contact Information

For return or refund assistance, please contact:

DV Creations – Happy Tod
Website: www.happytod.in
Email: happytod916@gmail.com
Phone: +91 98863 92916

Registered Address:
GF No - 03, Akshaya Building, #3041, 14th Cross, 7th Main Road, K.R. Road Cross, Bengaluru - 560070