FAQs
Welcome to the Happy Tod FAQ section. Here you can find answers to common questions about our baby clothing and accessories, orders, shipping, returns, and payments.
1. About Happy Tod
What is Happy Tod?
Happy Tod is a baby clothing and accessories brand by DV Creations, focused on providing soft, comfortable, and quality cotton essentials for newborns and toddlers.
What products does Happy Tod offer?
We offer a wide range of baby essentials including:
- Sleepsuits
- Baba suits
- Jhablas
- Vests & camisoles
- Nappies & briefs
- Caps, mittens & booties
- Bibs & frocks
- Bedding & sleeping bags
Are Happy Tod products made from cotton?
Yes, our products are designed with soft and comfortable cotton fabrics suitable for delicate baby skin.
2. Orders & Payments
How can I place an order?
You can place an order directly through our website:
www.happytod.in
Simply:
- Select your products
- Add them to the cart
- Proceed to checkout
- Complete payment
What payment methods are accepted?
We may accept:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Wallet Payments
- Cash on Delivery (if available)
Will I receive an order confirmation?
Yes, once your order is successfully placed, you will receive confirmation via email or SMS.
3. Shipping & Delivery
How long does delivery take?
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
- Remote Areas: 7–12 business days
Do you offer shipping across India?
Yes, Happy Tod ships to most locations across India.
How can I track my order?
Once your order is shipped, tracking details will be shared via email or SMS.
4. Returns, Refunds & Exchanges
Can I return a product?
Returns may be accepted for:
- Damaged products
- Wrong products
- Manufacturing defects
Products must be unused and returned within the allowed timeframe.
How do I request a refund or exchange?
Please contact our support team with:
- Order number
- Product details
- Photos/videos if applicable
Email: happytod916@gmail.com
Phone: +91 98863 92916
How long does refund processing take?
Approved refunds are generally processed within 7–10 business days.
5. Product & Care Information
Are the products safe for newborn babies?
Our products are designed with comfort and softness in mind for newborns and toddlers.
Parents are advised to check product details and use products under proper supervision.
How should I wash baby clothes?
Recommended care instructions:
- Gentle hand wash or mild machine wash
- Use baby-friendly detergent
- Avoid harsh bleach chemicals
- Dry in clean sunlight or soft drying conditions
6. Customer Support
How can I contact Happy Tod?
You can reach us through:
Email: happytod916@gmail.com
Phone: +91 98863 92916
Website: www.happytod.in
What are your customer support hours?
Support response times may vary, but we aim to respond as quickly as possible during business hours.
7. Business Information
Business Name: DV Creations – Happy Tod
Registered Address:
GF No - 03, Akshaya Building, #3041, 14th Cross, 7th Main Road, K.R. Road Cross, Bengaluru - 560070