At Happy Tod, we understand that customers may sometimes need to cancel an order. This Cancellation Policy explains the terms and conditions related to order cancellations.

By placing an order on our website, you agree to the terms outlined below.

1. Business Information

Business Name: DV Creations – Happy Tod
Website: www.happytod.in
Email: happytod916@gmail.com
Phone: +91 98863 92916

Registered Address:
GF No - 03, Akshaya Building, #3041, 14th Cross, 7th Main Road, K.R. Road Cross, Bengaluru - 560070

2. Order Cancellation by Customer

Customers may request cancellation of an order:

• Before the order is shipped
• Within a limited processing period after placing the order

Once the order has been shipped, cancellation requests may not be accepted.

To request cancellation, contact us immediately with your:

• Order Number
• Registered Mobile Number
• Reason for Cancellation

3. Cancellation Request Process

To cancel your order, contact us through:

Email: happytod916@gmail.com
Phone: +91 98863 92916

Our support team will review the request and confirm whether the cancellation is possible.

4. Refund for Cancelled Orders

If the cancellation request is approved:

• Refunds will be processed to the original payment method
• Refund processing may take 7–10 business days

Please note:

• Payment gateway or banking delays may affect refund timing
• Shipping charges may not be refundable if the order has already been processed for dispatch

5. Orders That Cannot Be Cancelled

Orders may not be eligible for cancellation if:

• The product has already been shipped
• The order is out for delivery
• Custom or special orders have been processed
• Incorrect customer details were provided after shipment

6. Cancellation by Happy Tod

Happy Tod reserves the right to cancel any order due to:

• Product unavailability
• Pricing or technical errors
• Suspected fraudulent transactions
• Incomplete customer information
• Payment verification issues

In such cases, customers will be informed and eligible refunds will be processed accordingly.

7. Failed Delivery & Returned Orders

If an order is returned due to:

• Incorrect address
• Customer unavailability
• Repeated failed delivery attempts

additional shipping charges may apply for reshipping.

Refunds, if applicable, may be processed after deducting shipping and handling charges.

8. Changes to Cancellation Policy

Happy Tod reserves the right to modify or update this Cancellation Policy at any time without prior notice.

Changes will become effective immediately upon posting on the website.

9. Contact Information

For cancellation assistance, please contact:

DV Creations – Happy Tod
Website: www.happytod.in
Email: happytod916@gmail.com
Phone: +91 98863 92916

Registered Address:
GF No - 03, Akshaya Building, #3041, 14th Cross, 7th Main Road, K.R. Road Cross, Bengaluru - 560070